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Privacy Policy

Introduction

Bjoie value your privacy and are committed to protecting your personal data. When you visit our website www.bjoieparis.com ,when you make a purchase in our online shop or sign up for our newsletter, Bjoi (or Bjoie Paris) processes personal data. The term 'personal data' includes all information about an identified or identifiable natural person. In the processing of personal data, Bjoie qualifies as the controller in the meaning of the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

This Privacy Policy aims to inform you how Bjoie collects and processes your personal data and to provide you with information on your legal rights under the GDPR.

We point out that we do not intend to collect personal data from persons younger than 16 years old, unless they have permission from parents or guardians. As we cannot verify if a person is older than 16 years old, we strongly advise parents to be involved in their children’s online activities.

Where we need to collect personal data by law, or under the terms of an agreement we have with you, and you fail to provide the requested data, we may not be able to perform the agreement we have or are trying to enter in with you (e.g. to provide you products you would like to order). If this is the case, we may need to cancel the order you placed with us, but we will notify you beforehand.

It is important to read this Privacy Policy together with our Terms of Use and Terms and Conditions. We recommend that you read this Privacy Policy, the Terms of Use and the Terms and Conditions carefully.

Table of Contents

  • About us
  • Personal data we collect and purposes for which these data are collected
  • Legal grounds for processing
  • To whom do we provide your personal data?
  • How long do we store your personal data?
  • Security of your personal data
  • Your privacy rights
  • CCPA
  • How can you file a privacy complaint?
  • Changes to this Privacy Policy

About us

Bjoie is a French company, based in Paris.

If you have any questions regarding our Privacy Policy, on how your personal data are handled, or wish exercise your privacy rights, please direct your inquiry to hello@bjoieparis.com or contact us using the address below.

Bjoie

1 Rue De Stockholm

75008 Paris

France

Kindly note that this Privacy Policy is not applicable to third-party websites connected to this Site through links or applications. Clicking on such links may allow third parties to collect or share data about you. We cannot guarantee that these third parties will handle your personal data in a secure and careful manner, as we do not control these websites and are not responsible for their privacy policies. We therefore recommend you read these websites’ privacy policies before clicking on any links or making use of the websites accessed by such links.

Personal data we collect and purposes for which these data are collected

Customers and potential customers

We may process the following (categories of) personal data of (contact persons of) our (potential) customers if and when necessary for our order administration:

  • Name and address details (name, first names, initials, title, gender, address, postal code and place of residence and country of residence);
  • Date of birth;
  • E-mail address;
  • Payment details;
  • Order details including order history.

We process these data for the following purposes:

  • If applicable: to register you as a new client
  • To inform and contact you about your order, our products, ordering methods, payments and applicable conditions
  • Delivery of ordered goods
  • Purchase any product or service from us
  • Engage with us via our Website, telephone, cell phone
  • Dispute resolution including debt collection;
  • To comply with our legal and regulatory obligations.

We may process the following (categories of) personal data of (contact persons of) our (potential) customers if and when necessary for our service administration:

  • Name and address details (name, first names, initials, title, gender, address, postal code and place of residence and country of residence);
  • Telephone number;
  • Date of birth;
  • E-mail address;
  • Order details;
  • Payment details;
  • Other personal data that may be processed in the context of handling the service request, such as order history.

We process these data for the following purposes:

  • Responding to questions;
  • Providing service;
  • Logging data for insight and improvement;
  • Creating replacement orders;
  • Dispute resolution;
  • To comply with our legal and regulatory obligations.

We may process the following (categories of) personal data of (contact persons of) our (potential) customers in our client marketing database:

  • Name and address details (name, first names, initials, title, gender, address, postal code and place of residence and country of residence);
  • E-mail address;
  • Telephone number;
  • Date of birth;
  • Transactional data such as order history;
  • For direct marketing messages: e-mail address, IP-adres, open ratio and time of opening, click ratio including time stamp regarding visited URLs in the message.

We process these data for the following purposes:

  • Provision of information about us and our products, including updates on changes to our Terms and Conditions, Terms of Use and our Privacy Policy;
  • Direct marketing about our products and/or services, including promotions, contests, prize draws and events connected therewith;
  • Complete the transactions you request, perform our contractual obligations, and sen you related information, including confirmations and receipts;
  • Engage with you via our Website;
  • To analyse whether our messages ae opened and to establish which parts of our messages are the most interesting for our newsletter subscribers;
  • Research and development;
  • Dispute resolution;
  • To comply with our legal and regulatory obligations.

Newsletter subscribers

We have a newsletter to inform those interested in our products and (or) services, contests, prize draws and other events. The newsletter is event-based, meaning that it will be sent when certain events occur (such as a new product being launched). Your email address will be added to the list of subscribers only with your explicit consent. The newsletter is aimed at driving engagement and may include information about new products, promotions and events. We can measure when and to what extent newsletters are opened and on which links in the newsletter you click. Each newsletter contains a link through which it is possible to unsubscribe from our newsletter.

When you sign up to our newsletter, we process the following personal data:

  • Your e-mail address;
  • IP-adres;
  • Open ratio and time of opening;
  • Click ratio including time stamp regarding visited URLs in our newsletters.

We process these data for the following purposes:

  • To send you our newsletter;
  • To analyse whether our newsletter is opened and to establish which parts of our newsletter are the most interesting for our newsletter subscribers;
  • Dispute resolution;
  • To comply with our legal and regulatory obligations.

Site users

When you visit our Site, we analyse your use of our Site via the use of cookies and similar technologies. You can set your browser to (partly) disable or refuse cookies. Please read our Cookie Policy for more information about the use of cookies.

We may process the following (categories of) personal data of all our Site users (whether you make a purchase or not):

  • Information on how you use and interact with our websites as well as on the amount of time that you spend on it;
  • Basic information that relates to the request that is made from your browser when you visit the webs. These data may include information such as your last visit date and time, the duration of your visit, the timestamp of the browser request, your IP address and basic HTTP header information (like referral URL and user agent), information about the website you have previously visited as well as demographic information including your location.

We process these data for the following purposes:

  • Analyzing and improving the use of the website, including optimizing the operation and your experience of the website
  • Marketing purposes (advertising)
  • Dispute resolution
  • To comply with our legal and regulatory obligations

Legal grounds for processing

We process your personal data on the basis of one or more of the following legal grounds: 

  1. When this is necessary for the performance of an agreement to which you are a party or for the performance of pre-contractual acts at your request, e.g. we need to process your information to be able to handle your order;
  2. When this is necessary to comply with a legal obligation;
  3. When this is necessary to promote our legitimate interests or the interests of a third party, e.g. to manage our relationship with you;
  4. With your consent, e.g. when you sign up to our newsletter.

If we process your personal data on the basis of your consent, we will request this separately from you. You may withdraw your consent at any time. Please note that the withdrawal of your consent does not affect the lawfulness of the processing of your personal data prior to the withdrawal of your consent.

If you have specific questions about the legal grounds on which certain personal data are being processed, we are happy to provide you with additional information and you can always contact us via hello@bjoieparis.com

To whom do we provide your personal data?

We do not disclose your information to third parties (‘recipients' within the meaning of privacy legislation), unless necessary for the proper performance of the purposes described in this Privacy Policy. For example: to fulfil your order, we need to share your data with payment providers and transportation companies. We may share personal data with our service providers, such as hosting providers, e-mail services and (other) software suppliers, payment service providers, transportation companies, lawyers etc. Furthermore, we may share your data when necessary to and defend the rights or property of Bjoie and when necessary to protect the personal safety, property or other rights of the public, Bjoie or its customers or employees.

The third parties to whom the personal data is made available are obliged to treat your personal data confidentially. If these parties are regarded as 'processors' within the meaning of the privacy legislation, we will ensure that a data processing agreement is concluded with these parties that meets the requirements set out in the GDPR.

Your personal data may be may be included in an acquisition of Bjoie, in whole or in part; a sale of some or all of Bjoie; a merger or merger involvement; during a bankruptcy; dissolution or other transition of our business. This means that your personal data may be transferred to a new owner or successor entity to ensure that our services can be continued.

In order to provide our services, it may be necessary for us to transfer your personal data to a recipient in a country outside the European Economic Area that offers a lower level of protection of personal data than that provided by European legislation. In that case Bjoie will ensure that such a transfer of personal data is in accordance with applicable legislation, for example by concluding a model contract drawn up and approved for that purpose by the European Commission.

How long do we store your personal data?

We will not retain your personal data in an identifiable form for any longer than is necessary for the purposes set out in this Privacy Policy.

The personal data in our order administration will in principle be deleted at the latest two years after the order in question has been processed. The personal data used for website analysis are stored for a maximum of 24 months. The personal data in our service administration and client marketing database are retained for five years after closure of the client file. The e-mail address used for newsletter subscriptions is removed from our mailing list as soon as you choose to unsubscribe.

Security of your personal data

We have security measures in place to reduce the likelihood of misuse, loss and unwanted disclosure of, and unauthorized access to, personal data. Our employees and business partners are bound by confidentiality and are bound by instructions aimed at the adequate protection of your personal data.

We have procedures in place to deal with personal data breaches and will notify you and the applicable regulator of such breach where we are legally required to do so. If you have any questions about the security of your personal data, or if you suspect or have any indications of misuse, please contact us at hello@bjoieparis.com

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. 

For Example:

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  •  We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • Facebook Adds - We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

 

Your privacy rights

You have the following rights with regard to the processing of your personal data by us:

  • the right to request whether we process your personal data and, if this is the case, to inspect your personal data;
  • the right to rectification of your personal data if they are incorrect or incomplete;
  • the right to have your personal data deleted ('right to be forgotten');
  • the right to object to the processing of your personal data or to limit the processing of your personal data;
  • the right to withdraw consent for the processing of your personal data at any time, if the processing is based on your consent;
  • the right to receipt or transfer of your personal data by or to a third party designated by you in a structured, customary and machine-readable form ('right to data portability').

If you wish to exercise any of the rights above, please contact us via hello@bjoieparis.com or via the address mentioned in the ‘About us’ section.

Please be aware that in order to prevent fraud and misuse, we may need to request specific information from you to help us confirm your identity. We may also contact you to ask you for further information in relation to your request. If you wish to inspect personal data linked to a cookie, please make sure to include a copy of the relevant cookie. You will find the cookie in your browser settings.

Within a month after receipt of your request, we will inform you whether we can comply with your request. This period may be extended by two months in specific cases, for example when a complex request is made. We will inform you of such an extension within one month of receipt of your request. Based on privacy legislation we can refuse your request under certain circumstances. If we do so, we will explain the reasons for the refusal. If you object to the processing of your personal data for direct marketing purposes, we will always respect this request.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below

via email: hello@bjoieparis.com

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Bjoie

1 Rue De Stockholm

75008 Paris, France.

 

How can you file a privacy complaint?

If you have a complaint about the processing of your personal data by us, we will do our best to resolve it with you. You have the right to lodge a complaint with the competent supervisory authority at any time. 

Changes to our Privacy Policy

Bjoie reserve the right to change this Privacy Policy and will always post the most recent version of this Privacy Policy on our website. If substantial changes are made that could significantly affect one or more data subjects we will strive to inform the relevant data subjects immediately.

This Privacy Policy was last amended on January 14th 2021.

COOKIE POLICY

What is Cookies?

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

 

Marketing cookies

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for users, publishers and third party advertisers. You can choose not to consent to the use of marketing cookies or withdraw your consent at any time as is explained in the section “Enabling, disabling, and deleting cookies” below. 

We use the following marketing cookies:

Name

Provider

Purpose

 

_fbp

bjoieparis.com

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party

advertisers.

 

fr

facebook.com 

( on bjoieparis.com)

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

tr

facebook.com 

(on bjoieparis.com)

Used by Facebook to deliver a series of advertisements products such as real time bidding from third party advertisers.

 

 


SESSION COOKIES, TEMPORARY COOKIES, FIRST PARTY AND THIRD PARTY COOKIES

Session cookies are deleted automatically from your device when you close your web browser. Cookies that have a specific duration will remain on your device until that term expires, unless you manually delete them before the expiry date. 

We place some of the cookies on your device ourselves (first party cookies), while other cookies are placed by third parties (third party cookies), see the column ‘Provider’ in the cookie tables above for specific information per cookie. Third party cookies belong to and are managed by other parties, e.g. Facebook, and may collect data outside of our website as well. 

ENABLING, DISABLING, AND DELETING COOKIES

You can use your browser settings to delete the cookies on your device and refuse the placement of new cookies. However, we would like to point out that in that case you may not be able to use all the features of our website. The way in which you can refuse or delete cookies can vary per browser. To learn more, please look at the cookie settings available in your specific web browser(s). The links below will take you directly to your browser’s manual.

Furthermore, if you do not want Google Analytics data to be collected and used by Google, you can download and install the browser plugin that is available under: https://tools.google.com/dlpage/gaoptout. 

More information on how to remove cookies as well as information on cookies generally can also be found at: www.youronlinechoices.eu. 

If you decide to delete to remove all cookies you will be asked to indicate your cookie preferences on our website on your next visit. 


CHANGES

Our use of cookies and the names, numbers, and purposes of the abovementioned cookies may change over time. We will therefore regularly update this Cookie Policy to reflect those changes.

This Cookie Policy was last amended on 16-1-2021.

QUESTIONS

If you have any questions or remarks regarding our use of cookies, please do not hesitate to contact us:


Bjoie

1 Rue De Stockholm

75008

France

email: hello@bjoieparis.com

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

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